Returns & Exchanges
At Subculture, we want you to be fully satisfied with your aesthetic; if your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items. Items must be in their original condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original shipping box or a similar durable container, ensuring all original tags and labels are included.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.